Code Of Professional Conduct

a) An optician must conduct himself or herself in his or her professional duties in accordance with the Optometrists and Opticians Act 2007 and Regulation and in accordance with this Code. This Code does not over-ride obligation imposed in the practice of opticianry by the Optometrists and Opticians Act and Regulations and any other Act or Regulation relating to the practice of opticianry.

b) An optician must maintain his or her knowledge and practise at a competent level and participate in continuing professional education activities.

c) An optician must only perform or participate in those procedures that are within his or her level of competency and for which he or she is appropriately qualified, and refer those patients whose conditions are outside his or her level of competence.

d) An optician must ensure privacy and confidentiality for his or her patients and their ophthalmic records unless disclosure is necessary in the course of referral to another profession or is required by the Board or the law. Information contained in any patient’s ophthalmic record should be made available to that patient if requested.

e) An optician must not exploit his or her professional relationship with a patient or any other person in the conduct of his or her practice sexually, emotionally, financially or otherwise in any way.

f) An optician should take reasonable steps to ensure his or her patients understand any procedure or prescription, risks and complications if any as well as the costs to the patient.

g) An optician must manage his patients without bias or regard for race, religion, creed, social standing, disability or financial status.

h) An optician must respect the wish of a patient for a second opinion and, if requested, help the patient obtain an appropriate second opinion.

i) If an optician has reason to believe that a colleague is behaving in an unprofessional manner, or that his standard of practice falls substantially below acceptable standards, he should report the conduct to the Optometrists and Opticians Board.

j) An optician must not attend to a patient when his ability to do so is impaired by the influence of alcohol, drugs, physical or mental illness.

k) An optician must maintain professionalism in informing the public about his or her services, ensuring that information projected is purely factual and devoid of any attempt at self aggrandisement. An optician shall not advertise his or her services in a way that is not consistent with the Optometrists and Opticians (Practice, Conduct, Ethics and Publicity) Regulations or any guidelines promulgated by the Board relating to publicity.